ORDERING PROCESS
The easiest way to get professional, custom designed keychains shipped to your doorstep.
1. Submit a quote request
To receive your free quote, start by describing your design or providing reference files on the quote form. Our artists will get to work in no time.
2. Review the design
We will send you an art proof and quote within 24 hours. If youâre not satisfied, no worries! We provide unlimited revisions.
3. Order your keychains
As soon as you approve your artwork, we immediately put your design into production. Your order will be shipped for free via FedEx.
! We have a minimum order quantity of 100 to ensure you get the best service possible.
Frequently Asked Questions
1.How long does shipping take?
Once your design is finalized and you have checked out, you can expect to receive your custom items in under 14 days. Have a tight deadline? No worries! Rush orders are available.
2.How can I ensure the quality of my product(s)?
We have the process down to a science. A high-quality digital proof will allow you to check spelling, verify color, adjust size, and make any additional changes or corrections prior to starting production. The size of your lapel pin, keychain, or coin is determined by measuring the widest or tallest point of your design. Your products are then made with stainless steel, and spot-checked for quality.
3.What material should I choose?
There are several materials and plating options available to make your custom item stand out. If you are unsure about what choices on the quote form suit your needs, feel free to ask! At Lapel Pins and Coins, we believe in superior customer service. Each order is different, so we always help you choose the options that best suit your design.
4.Will I get my product on time?
We will work with you to meet any deadline! Once we have received your approval and payment, we begin production on your order immediately. We give you expected delivery dates, but we have no control over unforeseen circumstances. If you experience any problem with your order arriving, contact us! Weâll be here to help.
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5.Can I change my design?
Yes! We offer you unlimited revisions on all art proofs, free of charge. Change it up as much as youâd like to get your design just right.
6.What is your minimum order size?
Our minimum order quantity for pins is 100 pieces. Challenge coin orders need to be a minimum of 50 pieces. Contact us for any additional questions about your order size.
Weâre Here to help.
We want to work with you every step of this process! We have dedicated customer care that is here to answer any question you might have. We want to bring your ideas to life. Fill out our quick and easy quote form and get a complimentary art proof today.
Customer Support
We have dedicated customer care that is here to answer any question you might have. Contact us via phone or email.
Locations
We have two offices in major cities to better serve our clients. Should you need to mail us, here are their addresses. Subject to change.
Florida
6566 University Blvd Suite #100
Winter Park, FL 32792
Arizona
109 West University Dr Suite #3
Mesa, AZ 85201