Frequently Asked Questions

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How long does shipping take?

After you approve our design and checkout, you can expect to receive your custom items in under 14 days.
Rush orders are available for tight deadlines.

What material should I choose?

Lapel Pins & Coins believes in superior customer service and we provide assistance in choosing the options that best suit your design.

If you are unsure about what choices on the quote form suit your needs, feel free to ask!

How can I ensure the quality of my product(s)?

With over 20 years of pin and coin experience, we have design proofs to a science. This high-quality digital proof will allow you to spell check, verify color, size and make any additional changes or corrections prior to starting production. The "size" of your lapel pin, keychain or coin is determined by measuring the widest or tallest point of your design. Your products are then made with stainless steel - spot checked for quality.

Will I get my product on time?

Once we have received your approval / confirmation and payment, we will begin production on your order immediately. We will give expected delivery dates but we have no control over deadlines with shippers and can not one hundred percent guarantee their exact delivery time frames do to their unforeseen issues. We will work with you to meet any deadline.